How Can We Help?

If you have any query, please contact us at 97278198 or


Is the price included GST?

Yes, the price is included GST

Can I pay by cash on delivery?

Sorry, we only accept Paypal and paynow.


What is Warranty timelines for your product?

what kind of services that SWP provided?

For quality-related warranty claims, items will be replaced with the same refurbished model or a similar refurbished model of equal value. Warranties on all replacements follow the same warranty timeframe of the original defective item.

What kind of term and condition that not covered under Warranty?

• Items that have expired their warranty period • Warranty product of product is limited to manufacturing defect • Warranty product of product doesn’t cover other accessories such as strap, lens, case, cap and others such as batteries • Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)


Can I receive my order tomorrow if I made a purchase today?

Please contact or 97278198, we may arrange for you if schedule is not tight. Alternatively, we recommend swinging by our Smart Workplace office to make a purchase and collect on the same day (under “Self-Collect”).

Do you deliver on weekends?

Unfortunately, we don’t, We only deliver on Monday-Friday between 9am - 5.30pm.

What happens if I missed my delivery?

Your parcel will be returned to us and we will rearrange a schedule to redeliver your order!

How do I change my delivery information?

Yes, you may contact us at +65 97278198 and we'll do whatever we can to help!

Returns & Exchange

Can I exchange item?

Yes, you may contact 97278198 for exchange. But we will need to see package content